Terms & conditions

Issuing Company: Rapid Tow Service

Contractor:

The Contractor agrees to meet, maintain, and perform services in compliance with this agreement. Terms & Conditions: The Contractor must follow safety protocols, meet performance standards, and address client concerns promptly. Both parties must adhere to timelines, provide necessary access, and resolve disputes amicably.

Rapid tow service: the respective towing service applicable;

1. Acceptance
   
   1. The company will tow the vehicle based on the outlined Terms & Conditions, which apply even without the customer’s signature. The customer’s service request implies acceptance of these Terms & Conditions, ensuring mutual agreement.
2. Remuneration
   1. The customer instructs the company to tow the vehicle to the provided location. If no location is provided, the company will choose a suitable address and ensure proper handling and transport.
   2. The customer agrees to pay the company’s usual charges for such services, which reflect the number of kilometers traveled. Additionally, the company adjusts these charges based on distance to maintain a fair and transparent pricing structure. This approach allows customers to understand costs clearly, avoid unexpected fees, and receive accurate quotes tailored to their specific towing needs, regardless of location or vehicle type.
   3. The customer agrees to pay daily storage costs at the company’s usual rates, starting the day after towing and continuing until the vehicle is removed with the company’s consent.

3. Payment of Remuneration

   
   
   1. Unless otherwise specified, the customer must pay in cash, cheque, or credit card upon receiving the company’s invoice. If payment is overdue, the company may charge interest at the maximum rate allowed by the Usury Act and recover legal costs on the attorney and own client scale.
   2. The customer agrees not to raise any claim, dispute, or counterclaim as a reason to defer payment. The customer also agrees not to withhold any payment or apply any set-off against the amount invoiced by the company. This ensures prompt and full payment for services rendered, allowing the company to maintain efficient operations, continue offering reliable towing solutions, and uphold transparent billing practices without delays or complications arising from unrelated claims or disputes.
       

4. Customer’s Warranties

   
   
   1. The customer warrants that the customer is the owner of the vehicle or that the customer has the necessary authority, as the agent of the owner, to enter into this agreement and hereby indemnifies the company against any claim of nay nature made by any party arising out of or related to the conclusion of this agreement and the vehicle towed.
       

5. Company’s Lien

   
   
   1. The customer agrees, as security for all monies (whether past or present) due for the towing of vehicle and/or the storage thereof, the company will have a lien over the vehicle.
   2. The customer agrees that if the customer does not reclaim the vehicle within 90 days of towing or settle the indebtedness within 90 days, the company will be entitled, without further notice:
      
      1. to sell the vehicle in such a manner and on such Terms and Conditions as it deems fit;
      2. The company may apply the proceeds of any sale, after deducting all related expenses, to pay or reduce any amount the customer owes (including storage charges). If a surplus remains, the company will pay it to the customer without interest immediately after the sale, provided it has the customer’s address. If the company does not have the address, the customer must request the surplus within 30 (thirty) days of the sale.
   3. The company takes no responsibility for any loss or damage to the vehicle resulting from the implementation of this clause.
       

6. Company’s Liability for Damage or Loss

   
   
   1. The customer (or owner) accepts full responsibility and risk for towing the vehicle.
   2. The customer exempts the company from all liability and indemnifies the company against any claims that arise directly or indirectly from towing and/or storing the vehicle.
   3. This exemption and indemnity cover all liability for direct or consequential loss, personal injury, or vehicle-related damages. It applies whether the loss results from a breach of contract, negligence, or gross negligence by the company, its agents, or employees.